
The Weight of Good Intentions
Some say, nothing is worth doing at the expense of family.
It sounds noble until you realise that almost everything we do to earn, to build, to lead quietly depends on someone else doing exactly that.
That truth found me one Sunday morning, disguised as a toothache.
The day began peacefully. It was a Sunday that felt like Chinese New Year without the fireworks. No ang bao, no crowd, no noise. Just breakfast with family. The kind of morning that reminds you how rare stillness can be.
But peace has a way of being interrupted by pain. That morning, it arrived through something as small as a toothache.
My helper had been wincing for days. I finally brought her to the dentist. She sat nervously, her hands folded tightly, eyes scanning the instruments. The dentist looked at the X-ray and spoke gently. “Three teeth must go. One wisdom tooth. Two are too far gone.”
It sounded routine, but I knew what those teeth meant. For her, each one was part of her dignity. When the bill came, I realised the cost equalled her entire month’s salary.
She did not flinch. She smiled and said, “It’s okay, Sir. The pain will be gone.”
On the way home, the car was quiet. My daughter slept in her car seat. My helper leaned her head against the window, half numb from the extraction, half relieved. And I felt a strange ache, not in my mouth, but in my conscience.
That day I realised that a tooth can reveal a world. A world where comfort is built upon another’s sacrifice. Where my family’s stability depends on someone else’s distance from theirs.
To build my family, have I taken away another’s?
The dentist had said, “The decay is too deep.” That line stayed with me. Not about teeth, but about society. How many systems, institutions, and hearts decay quietly until pain forces us to see them?
The Maid, the Mother, and the Meaning of Mercy
She is my age.
She has children.
She once lost a daughter.
Two years ago, while doing housework, she miscarried. The baby slipped lifeless from her body. She buried that pain and boarded a plane to Malaysia to support the children who remained.
Now she takes care of my daughter as if she were her own.
“When I hold her,” she once said softly, “it feels like holding my baby again.”
There was no bitterness in her tone. Only quiet grace. And that grace broke me.
We live under the same roof, yet in different worlds. For her, this house is work. For me, it is home. For her, this job is survival. For me, it is stability.
And yet, somehow, we have become intertwined. Her loss has become my lesson. Her resilience, my reminder.
I thought of the great figures we revere, Lee Kuan Yew, Mandela, Mother Teresa, and realised that every name etched in history stands upon invisible shoulders. Behind every visionary is someone who cooks their meals, cleans their home, watches their children, guards their rest.

When people boast that they once dined with Lee Kuan Yew, they do not speak of those who washed his plates. Even his dog, if he had one, might have been closer to his daily life than his ministers, yet it belonged to a different world.
So does she. So do millions like her.
Malaysia has over three hundred thousand domestic helpers, most of them mothers who left their own children behind. Economists call it labour migration. Sociologists call it the care drain. I call it the hidden cost of love.
Every family built on outsourced care carries a quiet question. Who raises the children of those who raise ours?
Empathy, when fully awakened, does not make you feel noble. It makes you feel responsible.
Between Two Worlds
A few weeks later, she told me she hoped to stay two more years, go home for one month, then return. She said it with gratitude, not complaint. “You are good to me,” she smiled.
I believed her. But the smile carried weight, a lifetime of duty folded into one sentence. She missed her children but could not afford to be with them. Her absence was the rent she paid for their future.
That evening, I sat alone and thought about purpose.
Simon Sinek once said, “People do not buy what you do. They buy why you do it.”
Her why is survival. Mine is purpose. Yet both of us are driven by love under different names.
She leads through sacrifice. I lead through stewardship.
Perhaps leadership is not about which path you take, but about whether your love is sustainable.
That night, I prayed not for answers, but for awareness. The more I looked, the more I saw invisible worlds within my own. Classrooms, offices, families. Places where people build others’ dreams while silencing their own.
And I began to ask myself a quieter question. What kind of leader am I if my success demands someone else’s separation?
The Paradox of Protection
That night, after dinner, my children chose a movie, The Fantastic Four: First Steps. I almost walked away, thinking it was just entertainment. I stayed.

In the final act, Galactus demanded the heroes surrender their newborn son to save the world. The world begged them to comply. One child for billions of lives.

Sue Storm stood tall and said, “I will not sacrifice my child for this world. But I will not sacrifice this world for my child. We will face this together.”
The line stopped me.
It captured the essence of leadership. The tension between love and duty. Family and mission. The personal and the universal.
That night, I realised leadership is not about choosing one over the other. It is about building a life large enough to hold both.
Aristotle called it phronesis. Practical wisdom. The art of doing the right thing at the right time for the right reason. Not perfection, but proportion.
In that proportion lies peace. Life will always ask you to choose between saving the world and protecting your family. Wisdom asks you to build a structure where both can survive.
From Guilt to Design
For days, I wrestled with guilt. How could I preach compassion while benefiting from someone else’s sacrifice?
But guilt, if left unchecked, decays like a tooth. It eats from within. What begins as empathy must eventually become design.
That was when I revisited the C.A.P.E. Leadership Model. Clarity. Accountability. Performance. Empathy. I realised it was not just for organisations. It applied to homes.
Clarity meant redefining her role, not as a servant but as a co-guardian of the household.
Accountability meant ensuring her rest days, medical support, and dignity.
Performance meant celebrating her contribution to the peace that fills our home.
Empathy meant listening, learning her story, and treating her as family.
Over time, my children began to mirror that empathy. They said thank you more often. They offered her seats at the table.
Researchers call this modelled compassion. A University of Malaya study found that children who see kindness consistently displayed at home develop higher empathy and lower aggression. Empathy, it turns out, is caught, not taught.
The tooth that once represented pain became a reminder. Invisible hurts can inspire visible systems of care.
Leadership as Stewardship
As reflection deepened, guilt gave way to gratitude, and gratitude evolved into stewardship.
In my definition, stewardship is described as holding things lightly to serve greatly. It means we are caretakers, not owners, of what passes through our hands.
That was when the metaphor shifted in my mind. From the tooth to the boat.
The tooth symbolised unseen pain. The boat represented the structure that could carry that pain without sinking. One reveals decay. The other demands design.
Leadership, therefore, is the journey from toothache to boat building. From empathy to architecture. From sorrow to stewardship.
John Maxwell once said, “The leader’s capacity determines the organisation’s capacity.”
If my heart collapses under guilt, my ability to lead collapses with it.
If I strengthen my structure, my family, my systems, my culture, I expand my capacity to serve.
So instead of drowning in empathy, I began to build.
Policies that protect. Routines that dignify. Environments that heal.
Love is not what you feel. It is what you design.
Build Bigger Boats, Not Guiltier Hearts
The more I reflected, the clearer it became. Empathy without structure burns out, but structure without empathy dries out. A balanced leader builds both heart and hull.
When my helper lost her teeth, I built a small fund for domestic workers’ medical emergencies. It was modest, but it mattered. Later, other families joined in.
That was the boat taking shape. A system strong enough to hold invisible pain.
Mother Teresa once said, “If you want to change the world, go home and love your family.”
In truth, the home is the prototype of leadership. Every culture teaches this. Every faith affirms it.

The Chinese proverb reminds us: 修身齐家治国平天下. Cultivate self, then family, then nation, then world.
The order matters. If you skip the family, the world you build will not hold.
Stewardship begins at home. It is not smaller work. It is foundational work. The family is not a retreat from purpose. It is the laboratory of purpose.
The Generational Mirror
Sometimes I imagine my daughter twenty years from now, reading this reflection. I imagine telling her, “You were raised not just by your parents, but by a woman who gave up her own family so you could have yours.”
I would tell her about the day we drove back from the dentist. The silence. The sacrifice. The smallness of that moment that became the largest classroom of my life.
And I would tell her this. Every act of leadership carries a cost. Every comfort you enjoy rests upon someone else’s contribution. Never forget to build boats strong enough to carry others too.
That is legacy. Not inheritance, but awareness.
When compassion becomes structural, it multiplies beyond emotion.
When empathy matures into stewardship, it creates continuity.
The Paradox of Saving and Losing
I look around the world and see the same pattern repeated.
The preacher loses his children while saving the church.
The CEO loses his marriage while saving the company.
The teacher loses her health while saving her students.
All well meaning. All burned by imbalance.
To save the world but lose your family is not failure of passion. It is failure of proportion.
Stephen Covey called it inside out leadership.
Jesus modelled it as love your neighbour as yourself.
The sequence is not selfish. It is sustainable.
When the inside collapses, the outside cannot stand.
The Reverse That Redefines It All
The world tells us to do more, care more, save more.
Wisdom whispers a quieter command. Build better.
A tooth decays silently until pain exposes the truth.
A boat, if not strengthened, will drown under the same waters it was meant to cross.
Leadership is learning to treat the tooth early and fortify the boat before the storm.
I cannot save the world by sacrificing my family. But if I build my family strong enough, they will help me save the world.
Love, then, is stewardship in action. The discipline of care that begins at home and expands to nations.
The helper’s smile after her extraction, the calm on that Sunday morning, the stillness of the car ride, all became lessons.
Her toothache built my boat.
And that boat, one day, may carry others safely to shore.